Cyber Security & Fraud

The Federal Trade Commission (FTC) states that consumers reported losing $667 million in 2019 due to scams. At AOD we value our members and want to help you protect your money!

Scams are on the rise again because of the COVID-19 pandemic. Here are just a few of the most recent scams that are circulating in our area:

  • Unemployment Insurance Benefit scam – scammers apply for unemployment benefits, typically in other states, using stolen identities. Once you provide your account information, they instruct you to send a portion of the funds back to them.
  • Romance Scams – scammers attempt to develop a relationship with the victim and normally have a sob story stating they are stuck in their country and need funds to come be with you. Once you send money, they claim some disaster or emergency prevented them from boarding the flight and they need more money. This will continue until you end it.
  • Small Business Administration Scam – scammers apply for, or convince you to apply for, a loan with the SBA. Again, they instruct you to send a portion of the funds back to them.
  • Stimulus Check Scam – scammers apply for stimulus checks using stolen identities and use your account to receive the funds.
  • Phishing and Supply scams – scammers impersonate health organizations and businesses to gather personal and financial information or sell fake test kits, supplies, vaccines, or cures for COVID-19
  • Charity/Investment Scams – fraudsters seek donations for illegitimate or non-existent organizations
  • Provider Scams – scammers impersonate doctors and hospital staff and contact victim claiming to have treated a relative or friend and demand payment for treatment
  • Credit Union Scams – scammers impersonate Credit Union/Bank employees and falsely claim that we are limiting access to deposits or that there are issues with your debit card

Tips to avoid becoming a victim or unwittingly being a money mule

Most important ways to avoid scams:​
  • DO NOT give anyone your account information, such as account number, debit card number, PIN number, or CVV number!
    • AOD will never ask for your PIN or CVV number
    • If the Visa Fraud Dept. contacts you, they will verify the last 4 numbers of your card and will only verify the transaction(s) in question.
  • DO NOT give anyone your username or password to your online banking account!
Other ways to protect yourself and your money:
  • Watch out for phishing scams. Phishing scams use fraudulent emails, texts, phone calls, and websites to trick users into disclosing private account or log in information. Do not click links or open any attachments or pop-up screens from sources you are not familiar with, and just to reiterate; DO NOT GIVE YOUR PASSWORD, ACCOUNT NUMBER OR PIN TO ANYONE!!! 
  • Rely on official sources for the most up-to-date information on COVID-19. Visit the Center for Disease Control and Prevention (CDC), World Health Organization (WHO) or your state’s health department websites to keep track of the latest developments. If there is a breakthrough or other development, it would not be reported through unsolicited emails (spam) or online ads. 
  • Do some research before donating to a charitable organization or investing in COVID-19 related businesses. 
  • Keep your computer and mobile devices up to date. Install the latest security software, web browser, and operating systems. Change security settings to enable multi-factor authentication if the account supports that option. 
  • Recognize and avoid spoof website links. Hover over the link to view the actual URL that you will be routed to. Spoofed links will have subtle changes (and sometimes not so subtle changes) compared to the real site. I.E. aodfcu.com, but when you hover it, it says aod.fcu.com.

Keep in mind that if it sounds too good to be true then it is probably a scam!

  • No one is going to give you free money if you agree to send part of the funds back to them
  • Dating online should not involve sending large amounts of money to an individual, probably overseas
  • A company is not going to pay you to put a sticker on your car or do work for them if you send a portion of the funds back to them
  • If you did not enter the lottery, then you did not win it

If you suspect that you have been a victim of a scam, contact your credit union to close your affected accounts and report it to the Federal Trade Commission (FTC) at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc or call 1-877-382-4357 (9:00 AM – 8:00 PM, ET).