VoiceLink Telephone Banking

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VoiceLink is our innovative 24-hour, 7 days a week telephone transaction service. With the touch of a few buttons on your phone you can access your savings, checking or loan account anytime day or night. Your Personal Identification Number (PIN) keeps your information private.

Benefits

Personal Identification Number (PIN) for your security
Transactions are recorded on your monthly statement
Automated phone “teller” talks you through each transaction

Once you have a PIN number, simply dial (256) 237-9494 or (800) 637-0299, chose option 8 from the automated menu. Press 1 for Transaction Services, then enter your account number followed by the # sign and then enter your PIN number followed by the # sign.

VoiceLink Menu Structure

Main Menu

Press 1 for Transaction Services Menu
Press 2 for New Card Activation
Press 3 for Card Lost/Stolen
Press 4 for Merchant Verification

Transaction Services Menu

For Balance Inquiries, Press 1
- Press 1 for Checking Balance
- Press 2 for Savings Balance
- Press 3 for Other Share Balance
- Press 4 for Loan Balance
- Press 5 for All Share Balances
- Press 6 for All Loan Balances
For History Inquiries, Press 2
- Press 1 for Checking History
- Press 2 for Savings History
- Press 3 for Share History
- Press 4 for Loan History
- Press 5 for Deposit History
- Press 6 for Payroll History
- Press 7 for Debit Card History
- Press 8 for ATM History
For Checking Information, Press 3
- Press 1 for Checks Cleared
- Press 2 for Check Number Inquiry
- Press 3 for Checking Balance
- Press 4 for Check Number Range
For Loan Information, Press 4
- Press 1 for Loan Balance
- Press 2 for All Loan Balances
- Press 3 for Specific Loan Payment Inquiry
- Press 4 for Loan Payment History
- Press 5 for Loan Payoff
- Press 6 for Loan Balance on Specific Date
- Press 7 for Loan Advance Totals
- Press 8 for Mortgage Loan Inquiry
For Transfers, Press 5
- Press 1 for Checking to Savings Transfer
- Press 2 for Savings to Checking Transfer
- Press 3 for Share to Share Transfer
- Press 4 for Loan to Savings Transfer
- Press 5 for Loan to Checking Transfer
- Press 6 for Loan to Share Transfer
- Press 7 for Savings to Loan Transfer
- Press 8 for Checking to Loan Transfer
- Press 9 for Share to Loan Transfer
For Withdrawal by Check, Press 6
- Press 1 for Checking Withdrawal
- Press 2 for Savings Withdrawal
- Press 3 for Other Share Withdrawal
- Press 4 for Loan Advance
For Additional Options, Press 7
- Press 1 for Year to Date Tax Information
  - Press 1 for IRA Contribution
  - Press 2 for Share Dividend Information
  - Press 3 for Loan Interest Information
- Press 2 for Change Preferences
  - Press 1 for Change PIN Number
- Press 3 for Change Member Number

VoiceLink Telephone Banking

Benefits

VoiceLink Menu Structure

Third Party Site Disclaimer

Third Party Site Disclaimer

Third Party Site Disclaimer

Third Party Site Disclaimer

Third Party Site Disclaimer